Practice Policies | Level Up Mental Health

COVID-19 Telehealth Policy

Until further notice, all appointments will be conducted via telepsychiatry video software to reduce chance for transmission of COVID-19. Ryan Haight Laws are temporarily suspended and Schedule II Medications may be prescribed without an in-person visit. Note that once the U.S. Federal government reinstates the previous policies on remote prescribing, you may be required to present in person for evaluation to continue to receive medication services, particularly Schedule II medications such as psychostimulants (Adderall, Ritalin).

Fees and Payment

Fees are due at the time of service during the initial evaluation. A credit card will be stored in your chart and automatically charged at the time of each follow up encounter. Electronic payment is necessary to maximize time in session.

Fee Schedule

Child/Adolescent Initial Evaluation

Medication Service

$900/2 hr apt.

Establish Care in our practice
Review of Previous psychiatric history
Initial evaluation with parent or parent set
Initial evaluation with the Child patient
Review of current accommodations for school services
Letter of psychiatric care available if needed
Letter of support for IEP/504 if qualifying
Standardized questionnaires
Medication Services

Adult Initial Evaluation

Medication Service

$750/1.5 hr apt.

Establish Care in our practice
Review of Previous psychiatric history
Initial evaluation with Adult Patient
Comprehensive Psychiatric Evaluation and Medical Examination
Letter of psychiatric care available if needed
Letter of support for IEP/504 if qualifying
Standardized questionnaires
Medication Services

Follow-Up Appointments

Medication Follow-Up

$450/50 mins.

Follow up appointments for patients who have recently established care, started a new medication, or those with increased complexity.
For follow-ups of higher complexity or requiring longer duration such as family sessions.

Therapy Only Fees (Non-medication service)

Therapy fees are determined on a case by case basis. Please call to inquire about current rates as this is determined in part by how full the clinic is at the present.

Non-empanelled Insurance Notice

Level Up Mental Health and Feldmeier Medical Incorporated are not currently affiliated with any insurance panels. If desired, Dr. Feldmeier can provide you with a Superbill that you can submit for partial reimbursement. I recommend calling or emailing your insurance provider to verify if you have this option for out of network benefits.

No Show and Cancellation Policy

All patients may cancel their appointment up to 48 hours in advance of their appointment to avoid a no-show or cancellation fee. In order to reduce our no show rate our clinic charges for any no-shows or cancellations within 48 hours of the appointment. 48 hours is needed in order for the clinic to schedule someone from the waiting list.

Email Policy

Our Electronic Mail is HIPAA compliant but this does not guarantee its security. For this reason, please message Dr. Feldmeier through the CHARM patient portal when possible. Please do not utilize our email address used for blog correspondence (Do NOT email to address levelupmentalhealth@gmail.com for clinical questions), utilize the email address from Clinic Welcome email/letter.

Telephone Call Policy

Our clinic uses a HIPAA compliant version of Google Voice for consultation and out of office conversations. Emergency Calls – In the case of a medical or psychiatric emergency (when a person has thoughts of harming themselves, has thoughts of harming others, or gravely disabled to the point where they absolutely cannot care for themselves) the patient should contact emergency services by dialing 911, calling the Crisis Line or by presenting to an Emergency Department. But, please do alert Dr. Feldmeier once you have brought the patient in to the ER to receive care so that he can inform the accepting doctor about the patient’s recent history, medications, or other details that may help with acute treatment.

Consultation for New Patients

If you are a new patient to the clinic and wish to set up a free consultation in order to work with Dr. Feldmeier, please call our mainline and leave your name, contact information, the name of the patient and your relationship to them if applicable (your child for example), and a brief description of the reason for seeking psychiatric consultation and services. For consultation inquiries please allow us up to 2 business days to respond, though we strive to answer within the first day. Dr. Feldmeier will call you in the afternoon after clinic hours for an approximately 15-minute call to gather more information to verify that you or your child would benefit from Psychiatric evaluation. Note that Dr. Feldmeier will not be able to determine if medications will be appropriate from this conversation.

Initial evaluation expectations

Once scheduled for an initial evaluation slot, please make sure to make it to your appointment on time in order to beat traffic for in-person appointments and to verify your ability to login to our patient portal. (NOTE: IN PERSON EVALUATIONS ARE SUSPENDED UNTIL FURTHER NOTICE WHILE THE UNITED STATES IS UNDER PUBLIC HEALTH EMERGENCY). For Telepsychiatry appointments, please log-in approximately 10 minutes prior to session and you will be prompted to wait under you are let into the session. Please call our office phone number if you are having technical difficulties. Patients who do not present for their initial evaluation will not be rescheduled for an additional appointment if they have not communicated to Dr. Feldmeier if an emergency should supersede your ability to attend your appointment.

Patient Portal

Please create an account with CHARM upon scheduling your initial intake appointment. For remote-video visits, you will be using this web-based program which is run through Zoom. Please see both CHARM and Zoom’s terms of use and policies which should be maintained regularly.

Notice of CURES monitoring

All patients of this clinic are regularly monitored via the US DOJ CURES monitoring program. When filling Schedule II Medications, your pharmacist is required to upload this information into a database which is accessible by all prescribers. This mandates that all prescribers of Schedule II medications must review CURES report upon prescribing said medication. This is done to protect medical patients from inadvertent over-prescribing of a medication which could result in harm including death.

Terms of Use of website

This website and blog do not constitute “Medical Advice” and should be taken as entertainment and education only. By reading the content on this website you and Dr. Feldmeier are not entering into a “Doctor-Patient” relationship. Consultation prior to initial evaluation also does not constitute a “Doctor-Patient” relationship. Each user of this website should do so at their own risk.

All information on this Website is under the ownership of “Feldmeier Medical Incorporated” and citation of its original source must be provided when reposted. Information on levelupmentalhealth.com is under copyright protection under United States and foreign law.

We reserve the right to modify all terms and policies at anytime.

# (626) 243-2743

Practice Policy

Last Updated 3/17/2021